FAQ
Frequently Asked Questions
Quick answers about our services, cart, checkout, and orders.
Choose your service, click the cart button, review your item in the cart popup, then click Checkout and fill in your order details.
No. On mobile, the Cart button in the bottom navigation opens a popup cart. You only move to the order page after clicking Checkout.
Payment is made directly at checkout. Add your items to cart, fill in your delivery details, then pay securely via PayPal. After payment, our team will process your order and contact you to coordinate delivery.
We accept PayPal, debit card, and credit card (Visa/Mastercard) through our secure PayPal checkout. GCash and manual payment may also be available — contact support for details.
You can still open the order page, but we recommend adding your service to cart first so your order is easier to review.
Processing time depends on the service type and availability. Some services can be quick, while others may need confirmation first.
For many services, you may need to provide your Monopoly GO invite link, game name, or order details so support can process your request.
Yes. You can contact Live Chat first if you are not sure about price, availability, or which service to choose.
Contact support as soon as possible. Changes depend on whether your order has already started or not.
Our support will inform you before payment if the selected service is unavailable. You can choose another service or wait until it is available.
Refunds are available if we are unable to deliver your order, or if your order has not been processed after 48 hours. Refunds are not available once a service has started or been completed. Read our full Refund Policy for details, or contact support with your Order ID.
